Find answers to commonly asked questions about ProcBay's platform, features, and services.
Browse through our frequently asked questions to find quick answers about ProcBay.
ProcBay is an AI-powered procurement platform that automates and streamlines your sourcing-to-contract processes. Our platform uses intelligent agents to route purchase requests, manage supplier relationships, and ensure compliance throughout your procurement workflow.
Implementation timeframes vary based on your organization's size and requirements. Typically, we can get you up and running within 4-8 weeks. Our team works closely with you to ensure a smooth onboarding process with minimal disruption to your operations.
Yes, ProcBay offers robust integration capabilities with major ERP systems including SAP, Oracle, Microsoft Dynamics, and others. Our API-first architecture ensures seamless data synchronization and workflow connectivity with your existing technology stack.
We provide comprehensive support including 24/7 technical assistance, dedicated account management, training sessions for your team, and ongoing platform updates. Our support team is available via email, phone, and in-platform chat to help you maximize the value of ProcBay.
ProcBay is built with enterprise-grade security standards. We are SOC 2 Type II certified, GDPR compliant, and follow industry best practices for data encryption, access controls, and audit logging. All data is stored in secure, compliant data centers with regular security assessments.
Absolutely. ProcBay's AI-powered workflow engine can handle complex multi-stage approvals, conditional routing, and custom business rules. Whether you need simple purchase orders or intricate strategic sourcing events, our platform adapts to your organization's unique procurement processes.
We offer flexible pricing models tailored to your organization's needs, including subscription-based plans and enterprise custom pricing. Pricing is typically based on factors such as number of users, transaction volume, and feature requirements. Contact our sales team for a customized quote.
Yes, comprehensive training is included with every ProcBay implementation. We provide role-based training sessions, documentation, video tutorials, and ongoing support to ensure your team can effectively use all platform features. Additional advanced training is also available upon request.